How you make an impact
With your analytical mindset and structured approach, you convert every customer request into processes for daily operations. You ensure that workflows are logical, efficient, and scalable, enabling teams to act faster while preventing errors. Using a data-driven approach, you uncover valuable insights and substantiate your decisions in ways that help both our customers and our internal organization move forward. You involve stakeholders at the right moments, build alignment, and ensure that implementations land successfully. In doing so, you help strengthen the foundation of our Premium Logistics services and contribute to structural quality improvements across all entities of Base Logistics Group.
What we offer
You will join a financially stable organization with healthy growth potential. We take responsibility and collaborate to create the right solutions. We work with attention for one another, and our core values play an important role in everything we do. Base Logistics Group offers opportunities for personal growth and development. You are the driving force behind your own success story.
- Gross monthly salary between €3,636 and €5,092 based on full-time employment.
- Travel allowance of €0.23 per km (max. 30 km one way).
- €5 home-working allowance per home-working day.
- 27 vacation days, with the option to purchase 10 additional days.
- A professional and modern work environment with short communication lines.
- Plenty of room for personal and professional development.
- Hybrid work options in consultation with your manager.
- 60% employer pension contribution.
- A role with significant ownership and responsibility.
- A work environment where growth, innovation, and collaboration are key.
What you will do
In this role, you develop and implement solutions that strengthen our customer service and make it scalable for the future. From the first customer contact onward, you are involved in process design, translating requirements into system capabilities, and aligning with our Premium Logistics standards.
You work closely with Sales, IT, and Operations to design efficient customer processes and ensure smooth implementations. You identify improvement opportunities, support your decisions with data, and safeguard alignment between processes across different entities. This means you directly contribute to a consistent, reliable, and high-quality customer experience across the Base Logistics Group.
Your responsibilities include:
- Leiden van implementatieprojecten en procesoptimalisaties.
- Coördineren van de volledige implementatiecyclus van intake tot overdracht.
- Vertalen van klantbehoeften naar uitvoerbare en schaalbare oplossingen.
- Opstellen van projectplannen, prioriteiten bepalen en verwachtingen afstemmen.
- Signaleren van risico’s en knelpunten en tijdig bijsturen.
- Intensief samenwerken met Sales, Operations, IT en andere teams.
- Analyseren van resultaten en initiëren van verbeteringen.
- Opstellen en beheren van het jaarplan voor Solutions Engineering.
- Coachend leidinggeven aan het team (1 Productmanager Engineering en 12 Solutions Engineers).
What you bring
You think critically, communicate clearly, and can simplify complex challenges into manageable steps. You are not afraid to ask in-depth questions, you engage others in your ideas, and you bring structure to a dynamic environment. Customers and colleagues see you as a sparring partner who substantiates decisions with data and expertise.
- A completed bachelor’s or master’s degree in logistics, supply chain, or industrial engineering.
- At least 3 years of experience in an engineering role within logistics (e.g., Logistics Engineer or Sales Engineer).
- Experience in implementing customer-focused processes and projects.
- Knowledge of WMS and TMS systems (preferred).
- Affinity with IT solutions and system integrations.
- Excellent command of English. Dutch is a nice to have.
Who we are
We are Base Logistics Group, consisting of Base Logistics, HealthLink, and Special Logistic Services (SLS). Each sister organization is a logistics service provider with its own specialization. With our self-developed WMS and TMS application Klairy, we support customers with healthcare logistics, supply chain services, and service parts logistics.
What brings us together is our commitment to high-quality service and support. Internally, we call this Premium Logistics. Solutions Engineering plays a crucial role between Sales and Operations, driving customer implementations and continuous improvements.
