Job purpose
Coordinating and monitoring the daily operational activities and performing warehousing activities (cooperating front man)
Coordinated Operations
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Prepare orders by processing requests, and supply orders, pulling materials, packing boxes and placing orders in delivery area
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Solving issues on behalf of customer service, in consultation with supervisor
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Monitoring and adjusting priorities in planning
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Maintaining internal contacts, works closely with other departments (Customer Service, Business Solutions, Planning etc.)
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Taking care of resolving issues and complaints on behalf of and together with customer care, customer or manager
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Coordinating physical counts of inventory on a daily basis or at customer’s request
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Reporting stock differences and damages
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Coordinating operational work by employees and supervising execution Monitoring qualitative and quantitative progress and identifying priorities in consultation with manager
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Ensuring coordination of various sub-processes
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Leading pre-shift meetings
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Taking care of operational activities of warehouse supervisor during their absence
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Making (improvement) proposals to the supervisor
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Participate in projects aimed at improvement
Organized work environment
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Ensuring a structured, safe and tidy working environment
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Ensuring the correct use of tools and material handling
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Reporting defects, damages, malfunctions and escalate repairs where necessary
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Securing the warehouse by turning alarms on and testing system performance
Technical Managed employees
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Being first point of contact for warehouse employees
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Coordinating and coaching of warehouse employees
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Distributing the daily work to the employees, based on the delivered planning
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Identify opportunities for additional staff training, notify Department Manager, and plan and deliver as assigned
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Assists and provides feedback to Warehouse Supervisor about overall performance team and individual performances
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Providing input to the supervisor with regard to the evaluation interviews and development of employees
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Checking the correct execution/completion of the tasks
Compliant with regulations and Procedures
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Maintain high quality service by following organizational procedures, attend training sessions and ensure follow up of Client specific requirements as per agreed procedures & instructions.
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Compliance with, and monitoring of compliance with local, regional, and international legal regulations and business obligations
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Ensure compliance with quality procedures including ISO 13485, FDA, and other agencies
Education, knowledge, experience level:
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Associate’s Degree or equivalent work experience
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Knowledge of logistic and administrative processes
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Experience with TMS & WMS platform
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1+ years of experience leading a team or project in a warehouse environment
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Fluent in English (speaking/written).
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Knowledge of medical industry is a plus.
Competencies and skills:
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Can lead, coordinate, and train warehouse employees
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Adhere to all workplace safety laws, regulations, standards, and practices.
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Take personal responsibility to deliver a high standard of quality and have a drive to continuously improve.
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Take personal responsibility for the quality and timeliness of work to achieve the best results.
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Is familiar with and able to set up reports to responsible manager and warehouse supervisors.
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Ensuring that work equipment is working properly and escalates repairs where needed.
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Manage daily activities & prioritize workloads to achieve goals in time.
Additional information/requirements
- 50lb Lifting requirement
- 1st shift works 9:00am until finish (OT as needed)
- 2nd shift works 11:30am until finish (OT as needed)
